Managed IT Services:
24/7 Operations & Support
SLA-driven monitoring, incident response, and proactive infrastructure management. Managed services outsourcing that keeps your production systems running so your engineers can build what’s next. Nearshore team, your timezone, always on.
Trusted by
Your Engineers Should Build Features,
Not Fight Fires
Most engineering teams lose 30—40% of capacity to operational work. Monitoring dashboards, alerts, credentials, patching, debugging at 2am. Expensive talent doing undifferentiated work.
Managed infrastructure services from unosquare take operations off your plate entirely. We handle monitoring, incident response, infrastructure optimization, security patching, and capacity planning with a dedicated nearshore ops team that works in your timezone.
The result: your engineers ship features. We keep the lights on.
What We Manage
We run your full stack, from infrastructure management services and databases to application management services and security. Everything included, nothing hidden.
Infrastructure & Compute
AWS, Azure, GCP instance management, auto-scaling, load balancing, DDoS, disaster recovery, multi-region failover.
Databases
PostgreSQL, MySQL, MongoDB, Redis. Backup strategy, replication, performance tuning, query optimization.
Monitoring
Real-time visibility. Alerts that matter — not alert fatigue.
Security & Compliance
Vulnerability scanning, patch management, firewall rules, SSL, secrets rotation, compliance (SOC 2, HIPAA, PCI-DSS).
DevOps & Deployment
CI/CD pipelines, Kubernetes orchestration, Terraform, deployment automation, rollback.
24/7 Incident Response
On-call engineers, response playbooks, root cause analysis, post-mortems.
Why unosquare
The Nearshore Advantage That Delivers Results
We combine the cost benefits of offshore with the collaboration ease of onshore.
Our teams across the Americas corridor work in your timezone, speak your language, and understand your culture.
Timezone Collaboration
Work with teams who share your working hours. No late-night calls or delayed responses.
Rapid Team Assembly
Get your dedicated team up and running in 2–4 weeks, not months. We match talent to your specific needs.
Enterprise Quality
Our engineers are rigorously vetted and trained in best practices used by Fortune 500 companies.
Scalable Solutions
Start small and scale up seamlessly. Our flexible engagement models adapt to your changing needs.
Cultural Alignment
Strong cultural affinity with US business practices ensures smooth communication and collaboration.
24/7 Operations
Your success is our priority. Get dedicated account management and 24/7 operations when you need it.
Verified Reviews
Average Review Rating
Recognition
Inc. 5000
Fastest Growing Companies
10 time recipient
Portland's Fastest Growing
Portland Business Journal
10 years in a row
Clutch
Top 5 Nearshore Software Developers in Mexico
2025
Partners
AWS Partner Network
Amazon Web Services
Databricks Partner
Data + AI Platform
Most MSPs Are Reactive.
We're Proactive.
Traditional enterprise managed services providers monitor and react. We forecast and prevent.
Proactive Monitoring
Predictive alerting, trend analysis, capacity forecasting. Problems prevented, not just fixed.
Infrastructure Optimization
Database query optimization, API caching, load balancer tuning. Faster systems without re-architecting.
Capacity Planning
“Your database will hit capacity in 8 months at current growth.” Scale recommendations before crisis.
Automation
Backups, deployments, log rotation, credential rotation; all automated. Zero toil.
Curious how it all comes together?
Dive into real stories where we delivered full-cycle, AI-enabled solutions,; on time, on budget, and built to scale. From MVPs to enterprise rollouts, see what’s possible when strategy meets execution.
Want to see how it works?
Explore how we’ve helped global organizations from biotech to fintech to healthcare; build high-performing, embedded teams that ship smarter, scale faster, and deliver real outcomes.
What is a managed services provider and how is unosquare different?
A managed services provider handles IT operations on your behalf. Most MSPs are reactive, they monitor and respond when things break. unosquare is different. We’re proactive: we forecast capacity, automate toil, optimize performance, and operate in your timezone. We’re also not a traditional MSP. We’re a software engineering company that added managed services because our clients asked us to operate what we built. That perspective changes everything. We understand infrastructure as code, we optimize at the database query level, and we build automation that scales.
Can you manage applications and infrastructure we didn't build?
Yes. We provide managed application services for any system, regardless of who built it, other teams, other vendors, or older legacy applications. We start with knowledge transfer: codebase walkthrough, architecture review, and run book development. Once we have full context, we transition to ongoing operations. The timeline depends on the complexity of your stack, but we document everything and ensure a smooth handoff with no gaps in coverage.
Do you offer co-managed IT services where we split responsibilities?
Co-managed IT services let you keep control of the areas you want while we handle the rest. Some clients want infrastructure and security only. Others want full end-to-end operations. We customize the scope based on your needs. The key is clear ownership boundaries documented upfront, no ambiguity in incident response, no confusion about who owns what when it matters most.
How much do managed IT services cost?
Managed IT services pricing depends on the complexity of your stack, the number of environments, and the level of coverage you need. Simpler architectures cost less; multi-region, micro services-heavy platforms require more investment. All our pricing is fully loaded; no hidden fees, no per-incident charges. Most companies find that our managed services cover their entire ops function for significantly less than the fully loaded cost of an equivalent in-house team, with SLA-backed availability included.
What happens if something goes wrong? Is incident response included in managed IT operations?
Incident response is a core part of our managed IT operations, though the specifics depend on your service level and the scope of your engagement. In most cases, our team monitors, detects, and responds to issues around the clock, including debugging, resolution, and post-mortem documentation. The exact response commitments and escalation paths are defined in your SLA, so you always know what to expect. We operate your systems like we own them, because we’re accountable for availability and performance.
Can I transition from a build engagement to managed services?
Yes. That’s one of our most common paths: start with an Outcomes engagement to build the product, then transition to Managed Services for ongoing operations. Already have a system built by someone else? We can take over through a structured knowledge transfer process. You own the system. We operate it.
