Self-service Telecom Support App | MVP Design
Discover how Unosquare partnered with Betacom to build a self-service app, transforming 5G network support with real-time monitoring and automation.
Betacom installs and supports private 5G cellular networks for industrial clients to provide reliable, high-speed wireless service in their environments. However all support was done via phone calls to human reps, a system that was both too slow and too expensive.
unosquare worked with them to design and develop their new self-service support application which enables customers to monitor and maintain their own system, as well as escalate to Betacom personnel when needed. The platform integrates data about the system and users to provide seamless monitoring, management, and tracking.
Team
- Strategy & Design
- Front End Development
- Enterprise Web & Mobile Responsive App
- Light and Dark Themes
- 20 views
Tech Stack
- Angular Front End
Duration
16 weeks
