A study by MIT Sloan found that 34 percent of companies spend more time talking about digital initiatives than acting on them. Don’t be one of those companies. Check out our 7 steps to planning your digital transformation journey.
Start by following these 7 steps:
Research
Explore potential areas for Digital Transformation by speaking with customers, employees, and partners. From this research, you can identify and prioritize opportunities.
Set Transformation Objectives
Be clear on your goals. Are you striving to transform the customer experience or transforming business processes?
Evaluate Disruptive Technologies
Keep up to date on disruptive technologies that might solve your Persona’s goals. Disruptive technologies might include AI, predictive analytics, wearables, or mobile.
Envision the Future
Create visual designs that will allow people to envision what the possibilities are.
Master the Digital Services Lifecycle
Think beyond what technology you’re deploying: design, develop, deploy, manage and continually evolve your digital services.
Organize for Digital Innovation
The future platform will consist of a highly virtualized, highly distributed ecosystem of services from best-in-class providers.
Validate with Users
Ensure you continuously validate solutions with users.
For more information on digital transformation, see:
- Our article, “Designing for Digital Transformation“
- Our case studies, “Digital Transformation in Action“
- Download the Complete “Guide to Designing for Digital Transformation.”
