IT Ops for medical hardware installation and maintenance

IT Ops for medical hardware installation and maintenance cover image

Client

checked up logo

Industry

Service

Technology

Last Updated

CheckedUp offers telemedicine tools via installed tablets and touch screens in hospitals and clinics across the US. The proprietary hardware includes live translation for non-English speaking patients as well as visual aids for those with reading disabilities.

The unosquare team is proud to have grown with CheckedUp, supporting all of their IT Ops needs as they grew from $5m to $65m revenue to acquisition.

Team

Operations Team

  • 6 Network Operation Engineers supervised by Team Lead
Tech Stack
  • CloudWatch
  • Hexnode
  • Salesforce for support
  • Web OS
  • Android
  • Our team oversees technical support for the installation of 3-4k devices per year
  • Shift work covers business hours 7am PT – 7pm ET
  • Provided full security audit in preparation for acquisition
  • Carried out initial discovery to draft architecture and security diagrams that would be used across the organization

Partnership Length

5+ years

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