Healthcare

Supporting COPD Care with Digital Design

10 weeks shaping Walgreens’ patient engagement portal.

Patient accessing Walgreens COPD support portal via mobile interface designed by Unosquare for enhanced care accessibility

Results

Delivered a responsive design system spanning ~30 mobile and desktop screens.

Enabled case managers and RNs to monitor larger patient caseloads with intuitive dashboards.

Integrated features for symptom tracking, direct communication, and insurance-linked recommendations.

Created a foundation for improved adherence and more personalized COPD care.

Highlights / Intro

Walgreens needed a modern COPD support portal that could scale patient engagement and streamline case management. Their vision was to give healthcare coaches the tools to track patients remotely, respond faster, and recommend care covered by insurance.

Challenge

The team had to:

Replace fragmented tools with a unified digital interface.

Design for both desktop and mobile to maximize accessibility.

Ensure the experience was simple enough for patients, yet robust enough for healthcare professionals.

Solution

unosquare delivered a tailored MVP design system in just 10 weeks:

Built a responsive design system applied across ~30 mobile and desktop screens.

Focused on COPD-specific workflows like symptom logging, vital tracking, and patient–coach communication.

Designed features that tied recommendations to insurance coverage, strengthening patient adherence and outcomes.

Our Centers of Excellence added depth to the solution.

The Product Engineering COE, integrating design and strategy, crafted interfaces that balanced medical clarity with patient usability while keeping the product vision aligned with Walgreens’ long-term care management goals.

The Data COE shaped reporting elements that helped coaches interpret patient metrics quickly and act with precision.

Better design means better adherence. We help healthcare providers build tools that patients actually use.

Next Starts Here

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