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Scaling Education Platforms, Securing Reliability, Powering Millions

2.5 years driving McGraw Hill’s digital learning ecosystem. Next Starts Here.

Results

Maintained SLA rates consistently above 99.5%.

Enabled accessibility certifications across multiple education platforms.

Delivered a Kubernetes blueprint adopted company-wide.

Strengthened backend performance while cutting operational costs.

Enhanced data workflows to support faster, more accurate student insights.

Highlights / Intro

McGraw Hill powers learning for over 90% of U.S. school districts, from K-12 to higher ed and professional education. With millions of students and educators depending on their platforms daily, reliability wasn’t just important, it was mission…critical. To keep pace with demand and innovation, McGraw Hill turned to unosquare to embed engineering expertise across backend, cloud, and DevOps, ensuring both speed and stability at scale.

Challenge

McGraw Hill faced three critical needs:

Scaling backend systems for massive, always-on educational workloads.

Achieving accessibility certifications while modernizing platforms.

Building a reliable infrastructure blueprint (Kubernetes) that could be standardized across multiple product teams.

Solution

unosquare deployed a cross-functional nearshore team covering front-end, back-end, and DevOps to strengthen McGraw Hill’s platforms across reliability, compliance, and scale.

Spearheaded a Kubernetes blueprint that became a standard across the organization.

Guided accessibility certifications, ensuring compliance across student-facing platforms.

Modernized backend services (Java, Go) to boost speed and efficiency.

Reinforced cloud architecture, sustaining >99.5% SLA across systems.

Embedded data engineering pipelines that transformed reporting accuracy and enabled faster student performance insights.

Our Centers of Excellence ensured delivery was future-proof:

Cloud COE → scalable, fault-tolerant infrastructure.

QA COE → continuous automation and accessibility validation.

Data & Analytics COE → reliable pipelines connecting usage data to learning outcomes.

Business Strategy COE → ensured technical decisions served education impact.

Design COE → accessible, intuitive experiences for students and educators.