hi-tech
Rebuilding the Foundation for Growth
Digital modernization for case management and field operations.
Results
Delivered a fully modernized case management and proposal platform with offline mobile capabilities.
Supported Groundworks’ expansion from 13 to 29 national brands within a year.
Boosted sales by 10% in the first year post-launch through improved efficiency and faster quoting.
Unified maintenance, booking, and contract workflows into a single, scalable digital system.
Highlights / Intro
As one of the leading foundation and waterproofing specialists in the U.S., Groundworks needed to modernize its fragmented case management tools.
Each regional brand operated independently, leading to inconsistent workflows, delays, and limited visibility across teams.
unosquare partnered to rebuild their digital foundation; delivering a cross-platform application that streamlined everything from proposal generation to contract management and customer scheduling.
Challenge
Groundworks needed a unified, modern platform to:
Digitize proposal and case management for field teams.
Enable offline use for technicians working in remote job sites.
Improve internal communication and reporting across multiple brands.
Maintain reliability and usability across a growing national network.
Solution
unosquare’s embedded team redesigned and rebuilt the platform with scalability, speed, and usability in mind.
The new solution unified back-office systems with a field-friendly interface, ensuring data accuracy and operational alignment across teams.
Scope:
- Strategy & Design
- Front-End & Back-End Development
- Enterprise Mobile & Web App (~120 screens)
- Design System
Tech Stack
Electron · Ruby · Rails
Our COEs provided the structure and expertise to ensure performance and precision:
Solution Architecture COE → Defined a scalable digital roadmap to unify case management, proposals, contracts, and scheduling across multiple national brands while supporting long-term expansion.
Software Engineering COE → Rebuilt the platform using Electron, Ruby, and Rails to deliver secure, scalable web and mobile capabilities with reliable offline functionality for field technicians.
Design COE → Developed a unified design system and intuitive cross-platform experience optimized for both back-office teams and field users operating in high-demand environments.
Data COE → Standardized workflows and data synchronization across brands to improve reporting accuracy, operational visibility, and decision-making at scale.
Quality Engineering COE → Embedded automated testing and validation processes to ensure stability, performance, and consistency across over 120 screens and multi-region deployments.
Agile COE → Enabled coordinated delivery across teams and brands, maintaining predictable release cycles during rapid national expansion.
When operations scale, reliability becomes your strongest foundation.
Next Starts Here
