Healthcare
From Tablets to Telemedicine at Scale; IT Ops for CheckedUp
5 years powering 3–4K device installs/year and acquisition prep. Next Starts Here
Results
Sustained 5 years of continuous IT Ops support for a proprietary telemedicine platform.
Supported CheckedUp’s growth with thousands of devices deployed annually.
Completed a full security audit that ensured acquisition readiness.
Delivered architecture and security frameworks adopted across the organization.
Highlights / Intro
CheckedUp equips hospitals and clinics across the US with telemedicine tablets and touchscreens, including live translation for non-English speakers and visual aids for patients with reading disabilities.
For over five years, unosquare has been their IT Ops partner, providing the stability and oversight required to scale revenue more than tenfold on the path to acquisition.
Challenge
CheckedUp’s rapid growth meant scaling IT operations across thousands of devices, multiple platforms, and diverse environments. The IT Ops team needed to:
Guarantee uninterrupted high-volume deployments.
Ensure strict security compliance in preparation for acquisition.
Provide centralized technical oversight across platforms.
Solution
unosquare assembled a dedicated IT Ops team to manage the full device ecosystem with precision and reliability:
Team
6 Network Operation Engineers supervised by a Team Lead.
Tech Stack
CloudWatch, Hexnode, Salesforce for support, Web OS, Android.
Delivered end-to-end installation and ongoing technical support.
Produced architecture and security documentation to standardize implementation across the organization.
With support from our Centers of Excellence, deployments scaled without compromise: Cloud expertise kept environments secure, QA guaranteed reliability at volume, and Business Strategy aligned systems with compliance to make acquisition readiness a reality.
