hi-tech
Modernizing Case Management from the Ground Up
3 years driving growth through smarter systems.
Results
Rebuilt an outdated field management system into a modern, mobile-first platform supporting offline task management and real-time data synchronization.
Supported rapid business scaling, enabling Groundworks to successfully expand from 13 regional to 29 national brands.
Drove measurable business impact, contributing directly to a 10% increase in overall sales within the first year of launch.
Standardized operational data across the organization, significantly improving visibility, reporting accuracy, and coordination between sales and field teams.
Highlights / Intro
Groundworks, a leader in foundation repair and waterproofing, needed a complete update to its field management suite, covering maintenance plans, case tracking, and contract generation.
unosquare modernized the platform end to end, developing new web and tablet applications with offline capabilities that allowed field teams to manage proposals, contracts, and client communications in real time.
Since launch, Groundworks has expanded from 13 regional to 29 national brands, with a 10% sales increase in the first year.
Challenge
The existing software couldn’t keep up with Groundworks’ rapid growth.
Teams needed a unified, mobile-first system that would streamline proposal creation, speed up case handling, and keep operations running; even in low-connectivity job sites.
Solution
unosquare built a custom digital ecosystem using Ruby on Rails, modernizing architecture and integrating new workflow automation for scheduling, approvals, and contracts.
The new app improved coordination between sales and field teams while enabling real-time data synchronization and offline task management.
Scope:
- Solution Architecture & System Strategy
- Web & Tablet Application Development (Offline-First)
- Cloud Infrastructure & Quality Engineering
Tech Stack
- Ruby on Rails
- Modern Web Frameworks
- Tablet Application Tech
- Cloud Infrastructure & Database Sync Tools
Centers of Excellence Involved
Solution Architecture COE → Reimagined the end-to-end field management ecosystem, aligning maintenance planning, case tracking, proposals, and contracts into a unified system designed to scale alongside Groundworks’ national expansion.
Software Engineering COE → Redesigned and modernized the platform architecture using Ruby on Rails, enabling modular growth, workflow automation, and maintainable cross-platform development across web and tablet environments.
Cloud & Infrastructure COE → Ensured secure deployment, reliable synchronization, and resilient connectivity across distributed teams operating in both connected and low-connectivity job sites.
Data COE → Standardized and synchronized operational data across brands to improve visibility, reporting accuracy, and coordination between sales and field teams.
Design COE → Embedded continuous validation processes to maintain performance, usability, and stability across evolving feature sets and growing regional operations.
Agile COE → Sustained delivery velocity over a multi-year partnership, supporting rapid brand expansion without disrupting daily operations.
Every modernization tells a story of evolution. Let’s start yours.
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