Healthcare

Clearing Backlogs, Cutting Costs, Migrating to Cloud

4 years powering Allied Benefit Systems’ digital health platforms.

Results

Cleared a major backlog of tickets and technical debt under tight deadlines.

Migrated SQL workloads to Google Cloud Platform + BigQuery, boosting processing speed and cutting costs.

Enhanced performance with data-driven pipelines, making claims and member services more efficient.

Highlights / Intro

Allied Benefit Systems provides tailored health benefits to self-funded employers. What began as a partnership to resolve a critical backlog quickly evolved into a broader modernization effort, moving from ticket triage to cloud migration and data-driven performance improvements.

Challenge

Allied needed to keep operations running while tackling three major pain points:

Reduce a growing backlog of tickets and technical debt.

Improve file processing efficiency to cut costs.

Transition legacy SQL systems to the cloud without disruption.

Solution

unosquare deployed a blended team covering DevOps, front-end, back-end, QA, and data specialists to stabilize and modernize Allied’s platforms.

Migrated SQL workloads into Google Cloud BigQuery, creating a data-driven foundation for faster queries and lower costs.

Built a scalable cloud architecture with Kubernetes and Azure integrations.

Modernized the front end with Flutter, improving usability for both members and admins.

Embedded expertise from our COEs in Data, Design, QA, and Infrastructure Automation, ensuring every release was reliable, user-friendly, and future-ready.